← Midnight · Türkçe

Support

Problems, ideas or requests — write to us: support@midnightstories.app

Including your device (iPhone / Android), the app version and, if you have one, your account email helps us help you much faster.

FAQ

The diamonds I bought didn't reach my account

Tap "Restore purchases" at the bottom of the Rewards tab. Your purchase is safe with the store; this runs the validation again. If the problem persists, write to us with your store receipt.

I can't see the diamond packs in the store

Midnight's in-app products are currently sold in the Turkey store. If your store account is set to another country, the packs are not listed.

Why do purchases need me to sign in?

Diamonds and subscriptions are credited to your account, not to the device. That way you keep them when you change phones or reinstall the app.

I watched an ad but got no reward

The reward is only given when the ad is watched to the end, and it is credited to your account. If the ad closes early or no ad is available, no reward is given; try again a little later.

How do I cancel my subscription?

On iPhone: Settings → Apple ID → Subscriptions. On Android: Play Store → Profile → Payments & subscriptions. A cancelled subscription stays active until the end of the period you paid for.

I want to delete my account

In the app: Settings → Delete my account. This is permanent; your account and every record tied to it are deleted.